Terms & Conditions

Our Terms & Conditions

1. All prices are shown in Australian dollars.

2. Prices exclude the delivery fee.

3. Prices include GST where applicable.

4. The standard price is representative of the product pictured.

5. All designs illustrated are a guide to the style of flowers that will be delivered. Flowers may vary according to regional and seasonal availability, or when they do not meet our quality standards.
In some cases, substitutions of equivalent value and quality may be necessary to fulfil your order.

Our Guarantee

Newcastle Florist guarantees the freshness, flower quality and value of every order. Each arrangement delivered by Newcastle Florist is created by a professional florist.

Delivery will be made on the date requested and every effort will be made to meet requests as to preferred times, but only funeral deliveries can be specific with regard to time.

Complaints must be made within 48 hours of delivery.

For products with Alcohol

Alcohol delivery is subject to NSW  liquor laws. You must be 18 years or older to order or receive alcoholic beverages and may be asked to produce Identification. Alcohol cannot be left unattended. If the recipient is not home we will need to contact them directly to redeliver or be collected at a mutually agreeable time.